Posts Tagged ‘Customer Service’


When Is It Time To Change Dentists? Or, How To Keep Customers For Life.

September 21st, 2010

Do your customers hear from you regularly? Do they know you care? Or do you think no news is good news? [PLEASE CLICK ON HEADLINE TO READ THE WHOLE STORY]




Customer Service and the Power of Social Media

August 31st, 2010

How apologies can be a simple and effective component of exceptional customer service. [CLICK ON TITLE TO READ ARTICLE].